How to book
This year's Bury Festival takes place from 16-19 May 2013.
Tickets can be booked online, by phone, in person or by post:
You can buy tickets online through www.buryfestival.co.uk or www.theapex.co.uk and there is no booking fee to pay
if you purchase your tickets through these websites.
Tickets for Festival events can be booked securely here 24 hours a day, 7 days a week. Simply navigate to the
event you would like to book tickets for, and click the Buy Now button. You don’t need to create an account
before you start booking but will be asked to create one after clicking the ‘checkout’ button. If you already
have an account you will be asked to log in after clicking the ‘checkout’ button.
Online booking for Festival Friends
Friends of the Festival who use online booking for the first time during the priority booking period need to
create an account through the apex website by clicking here.
Friends of the Festival who have used online booking previously only require their email address and password and
can proceed by clicking the Buy Now button next to their chosen event. A new password can be requested when at the
log in page.
Box office: 01284 758000
The Box office accepts telephone bookings from Monday - Saturday, 10.00am – 5.00pm.
There is a booking fee of £1.00 per transaction if you purchase your tickets by phone and pay by credit or debit
The box office at The Apex is open from Monday - Saturday, 10.00am – 5.00pm.
Festival Box Office
1 Charter Square
Bury St Edmunds
There is a booking fee of £1.00 per transaction if you purchase your tickets in person and pay by credit or debit
card. No booking fee is payable if you pay by cash or cheque.
General Booking Information
Tickets may be collected from the Box Office at any time during Box Office opening hours. Seated tickets may be
posted to you for a charge of 50p per transaction if they are booked one week prior to the event. Unreserved or
standing tickets cannot be reissued under any circumstances so they can be sent by regular post at your own risk
for a charge of 50p or at your request can be sent by recorded delivery for £1.50 per transaction.
Unless otherwise stated, bookings for all events are being handled by the apex box office. We regret that tickets
can not be exchanged nor money refunded. Bury St Edmunds Festival reserves the right to change or cancel the
Tickets may be purchased by using one of the following methods of payment: cash, cheque, VISA credit and debit
cards, MasterCard, Maestro Domestic, Electron, JCB, Solo and Laser cards.
We do not accept Maestro International, Amex or Diners cards